You must return the product(s) within 30 days of the purchase date in order to qualify. Any returns outside 30 days will not be accepted.

Returned product(s) must be less than 20% used (5 scoops*) to qualify for a refund.

Returned product(s) must be accompanied with a copy of your original receipt (please note that bank statements will not be accepted).

You must complete the returns form below.

Once your product(s) have been received and processed, we will issue you a full refund or a credit of equal value to the original purchase price as stated on your receipt (less shipping& handling).

As the consumer, you agree and understand to cover any costs involved to receive a refundor store credit. Any shipping costs for the return will be incurred at the customer’s expense. Zombie Labs will not refund any shipping costs.

Zombie Labs reserves the right to unilaterally amend, suspend, or terminate this policy without notice, or, in the event of policy abuse, exclude customers from its application.

Trial/sample sachets and multi-pack purchases are excluded from the Money Back Guarantee.

*In reference to the 28 serve tub.

All product returns are only valid to Australian residents.